Booking Terms & Conditions

General Behaviour & Health

  • All pets must be in good health, up to date on vaccinations, and treated for fleas and worms.
  • Proof of up-to-date vaccinations is required before any booking is confirmed.
  • All dogs must be microchipped, and evidence may be requested.
  • I do not accept unneutered male dogs (unless under 12 months), or females in season.
  • Dogs must be non-aggressive and settled around other dogs. Aggression, destructive behaviour, excessive barking, or toileting indoors may result in early collection (with no refund).
  • You agree to hand over your pet in good health. Please disclose all health conditions, behaviours, or special care requirements in advance.
  • I may refuse or cancel bookings if a pet is unsuitable for a home environment or causes distress to others in care.

Emergencies

  • You give permission for me to seek veterinary care if I feel it’s necessary.
  • All veterinary costs must be covered by the owner.
  • The emergency contact you provide must be:
                - Based in Ireland,
                - Available during your time away,
                - And willing to act on your behalf in an emergency, including collecting your pet if required.
  • If I cannot reach you directly, your emergency contact may be asked to make decisions or collect your dog in the rare event of a medical or behavioural issue.
  • You agree to cover all veterinary costs and emergency transport if needed.

Payments & Cancellations

  • Pet sitting and boarding bookings require a 30% non-refundable deposit to confirm.
  • Balance is due at least 3 days before the booking.
  • Dog walking must be paid in advance or on arrival.
  • Trial nights must be paid in full at time of booking and are non-refundable.
  • Payments accepted by bank transfer or cash.
  • No booking is considered confirmed until the deposit is received.
  • Cancellations:
  •  • Over 7 days notice: 50% refund of total booking
  •  • Under 7 days: non-refundable

Meet & Greets & Trial Stays

  • All new clients must complete a free 30-minute meet & greet before any booking.
  • For home boarding or daycare bookings, your dog must meet George, my resident dog, to ensure compatibility.
  • For overnight bookings, a trial night (€40) is strongly encouraged.
  • Owners must be available to collect their dog during a trial stay if needed.

In-Home Boarding & Daycare

  • Only small to medium-sized dogs are accepted for home stays.
  • All dogs must arrive with their own food, lead/harness, and any medications.
  • Dogs must be comfortable being crated overnight if necessary (crate can be provided).
  • My home is crate-free when possible, but crates may be used for naps, feeding, or for safety.
  • Dogs stay as part of the family — free-roaming indoors, with access to a secure garden and walks nearby.
  • Drop-off and pick-up for daycare is between 08:30 and 18:00.
  • Dogs collected after 18:00 will be charged an additional €20.
  • I care for a small number of dogs at any one time to ensure personalised, one-to-one attention.

Dog Walking

  • I offer solo walks only, unless it’s two dogs from the same household.
  • I do not accept dogs with aggressive behaviour or any history of biting, lunging, or leash reactivity.
  • All dogs must be walked on lead only, using a well-fitted harness or collar (no retractable leads, please).
  • Owners are responsible for ensuring their dog’s gear is in safe, secure condition.
  • If your dog shows signs of distress, reactivity or illness during a walk, I may shorten or adapt the walk for their safety.
  • You must inform me of any known behaviour issues before booking, including anxiety, reactivity to dogs, people, traffic, etc.
  • Walks will be cancelled or rescheduled in unsafe conditions (e.g. storms, heatwaves, icy weather).
  • Any messes made during the walk will be cleaned up responsibly — please provide poo bags if you prefer a specific type.
  • For safety reasons, I do not allow dogs off-lead under any circumstances.

Keys, Access & Home Security

  • Clients must provide safe, secure, and legal access to their home (e.g. via key, lockbox, or code).
  • Any access codes or instructions will be kept strictly confidential and used only for scheduled visits.
  • It is the owner’s responsibility to ensure all gates, fences, and enclosures are secure and escape-proof.
  • I am not liable for pets escaping due to unsecured doors, gates, broken fencing, or uncommunicated hazards.
  • If you move or change locks/access methods, please provide updated access before the next booking.
  • I reserve the right to refuse visits or walks if I cannot access the property safely and securely.

Photos & Social Media

  • Owners must be comfortable with images and videos of their dogs being posted on our social media platforms